Tianna Rasmussen.
Client Services Officer
After the pandemic hit in 2020, I decided it was time for a complete career change. When I was offered a role in the finance industry, my curiosity was immediately sparked and I’ve never looked back. I bring a keen eye for detail and enjoy working closely with our advisers to deliver a seamless onboarding and implementation experience.
I’m passionate about supporting clients through every stage of the advice process and ensuring they feel informed and confident along the way. The gratitude clients express throughout the journey is what truly keeps me motivated.
Outside of the office, you’ll find me baking up a storm in the kitchen and perfecting my cake-decorating skills. Fun fact: last year I baked around 500 cupcakes and 45 birthday cakes! When I’m not in the kitchen, I enjoy relaxing by the pool or heading to the gym with my partner and our overly energetic dog, Harley.
In the hot seat with Tianna.
If you could have dinner with anyone dead or alive who would it be? Why?
Neil Armstrong. So I could ask him, was the moon landing actually real?.....
What's your favourite quote?
"Perfection is not attainable. But if we chase perfection, we can catch excellence" Vince Lombardi.
What was your first job and what did it teach you?
My first job was in hairdressing. It taught me the importance of communication, time management and delivering an exceptional client experience. It gave me the ability to understand expectations, manage feedback and remain calm in fast-paced environments, skills I still rely on in my role today!
What’s your go to karaoke song?
Summer of '69 - Bryan Adams.
If you could live in any city in the world for a year, where would it be and why?
I'm not sure if it is classed as a city, but Holland! I have many relatives in Holland that I have not had the chance to meet yet, not to mention it's absolutely beautiful.